Address
304 North Cardinal
St. Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Address
304 North Cardinal
St. Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Recently, we successfully received an order from a distinguished customer from the United States. This customer carefully selected two cat trees that we carefully built, the Double Cat Nest Three Space Capsule Cat Tree and the Multi-story cat tree with ladder. In order to meet customer expectations and ensure that our products reach customers safely and intact, we have adopted a number of strict packaging and testing measures.
First of all, we are well aware of the various challenges that goods may face during long-distance transportation, especially the problems of extrusion and damage to the box. For this reason, we specially selected 5 layers of thickened packaging materials to provide indestructible protection for these two cat trees. This thickened packaging can not only effectively resist external impact, but also maintain the overall stability of the cat tree during transportation, ensuring that the product will not be damaged by extrusion.
Secondly, we always adhere to strict control of product quality. Before shipment, our cat trees have undergone 30% random inspection and strict drop testing. These tests simulated various situations that the Cat Tree might encounter in a real-life environment, including extreme situations such as falling from a height. Only cat trees that pass these tests can be allowed to leave the factory and be delivered to customers.
We know that every customer expects to receive a product that is both beautiful and practical. Therefore, we are not only satisfied with the high quality of the products themselves, but also focus on providing customers with a pleasant shopping experience. From selecting products to packaging and shipping, we strive to be the best in every step to ensure that customers receive their orders with satisfaction.
This cat tree is not only a masterpiece of our ingenuity, but also a bridge of trust between us and our customers. We hope that this cat tree can bring endless joy to our customers’ pets, and we also hope that our efforts will be recognized and appreciated by our customers. In the future, we will continue to uphold this concept and provide customers with more high-quality and safe products.